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  • Return Policy

    We hope you love your purchase, but if you are not 100% satisfied you may return your unused and unopened item(s) by mail. Here are our Return Policy Guidelines:

    RAINGUARD.COM

    • A 20% restocking fee will be applied to all returns
    • The sender is responsible for all shipping charges
    • All returns must be made within 21 days from the date of receiving the order
    • Send a copy of your purchase confirmation and/or purchase order to orders@rainguard.com
    • Mail back unused and unopened product to:
      • Attn: Rainguard Returns
      • 2736 West McDowell Road
      • Pheonix, AZ 85009

    OTHER CUSTOMERS

    If you purchased our product(s) from anywhere other than rainguard.com please contact us at 800-272-4647 or send an email to orders@rainguard.com that you wish to return the product(s). Rainguard® will issue you a numbered Returned Goods Authorization (RGA) via email. Products returned without referencing the RGA number will not be credited. 

    Please refer to Rainguard’s limitation of guarantee for additional details before an RGA is requested.

    • A 20% restocking fee will be applied to all returns
    • All returns must be made within 21 days from the date of receiving the order
    • Send a copy of your purchase confirmation and/or purchase order to orders@rainguard.com
    • Mail back unused and unopened product to:
      • Attn: Rainguard Returns
      • 2736 West McDowell Road
      • Pheonix, AZ 85009

    If you have any other questions in regards to our Return Policy, please call 800-272-4647 or email us at orders@rainguard.com so we may better assist you.


     

    EMPTY ECO-POD RETURNS

    Rainguard issues $1 (USD)  via check for each eco-pod received. Please allow up to 10 business days to receive your refund in the mail.

    Send eco-pods to:

    • Attn: Rainguard Shipping Dept.
    • 2736 West McDowell Road
    • Pheonix, AZ 85009
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