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  • Privacy Policy for Rainguard.com

    The privacy of our visitors at Rainguard.com is important to us.

    At Rainguard.com, we recognize that privacy of your personal information is important. Here is information on what types of personal information we receive and collect when you use and visit Rainguard.com, and how we safeguard your information. We never sell your personal information to third parties.

    Comments & Reviews

    When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

    An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

    Embedded content from other websites

    Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

    These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

    What we collect and store

    While you visit our site, we’ll track:
    Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
    Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
    Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

    We’ll also use cookies to keep track of cart contents while you’re browsing our site.

    When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

    • Send you information about your account and order
    • Respond to your requests, including refunds and complaints
    • Process payments and prevent fraud
    • Set up your account for our store
    • Comply with any legal obligations we have, such as calculating taxes
    • Improve our store offerings
    • Send you marketing messages, if you choose to receive them

    If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

    We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing and shipping addresses.

    About our cookie policy

    This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy Policy.

    You can at any time change or withdraw your consent from the Cookie Declaration on our website.

    Learn more about who we are, how you can contact us and how we process personal data in our Privacy Policy.

    Your consent applies to the following domains: rainguardpro.com

    What are cookies ?

    Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

    How do we use cookies ?

    As most of the online services, our website uses cookies first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

    The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

    What types of cookies do we use ?

    Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.

    Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.

    Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

    The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

    Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.

    Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

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    How can I control the cookie preferences ?

    Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.

    In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit wikipedia.org, www.allaboutcookies.org.

    Who on our team has access

    Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

    • Order information like what was purchased, when it was purchased and where it should be sent, and
    • Customer information like your name, email address, and billing and shipping information.

    Our team members have access to this information to help fulfill orders, process refunds and support you.

    What we share with others

    We share information with third parties who help us provide our orders and store services to you; for example —

    Shipstation: https://www.shipstation.com/privacy-policy/
    Mailchimp: When shopping, we keep a record of your email and the cart contents for up to 30 days on our server. This record is kept to repopulate the contents of your cart if you switch devices or needed to come back another day. https://mailchimp.com/legal/privacy/
    Amazon Pay: https://pay.amazon.com/us/help/201491260
    Google Analytics, AdWords and Remarketing: Rainguard and Google use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on your past visits to our website. https://marketingplatform.google.com/about/analytics/terms/us/

    What rights you have over your data

    If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.